How to Contact Us

The Best way to reach us is through our Live Help Chat. It provides immediate assistance when operators are online (M-F 8:00 to 4:30 CST)

Our live chat is a great resource for knowledgeable help when looking for the correct hardware for your boat or gear to wear. Live chat is also an easy way to place a new order or check on the status of an order.


Order Processing

- Help with existing orders
- Changes to your order
- Status updates
- Missing/damaged items
- Returns or exchanges

Sales & Technical Support

- Help placing a new order
- Technical hardware questions
- Sizing information
- Product availability


- Advertising
- Sponsorship
- Current or prospective suppliers
- All other Inquiries

College Sailing Support and Registration

- Register your team
- What to wear
- Team gear and apparel

Professional Accounts

- Request an account
- Need a quote?
- Technical support


Toll Free: 1-888-756-8883
International Calls: +1-817-224-2209
Fax: +1-214-494-4459


Corporate Office
122 Rose Lane - Suite 1202
Frisco, Texas 75034

You may find help on the following pages:
Frequently Asked Questions - Returns & Exchanges - Shipping - International Orders - Sales Tax

We try to offer the fastest, most effective service all the time, but the best time to reach us is Monday to Friday between 8:00am and 4:30pm US Central Time (GMT-6 or GMT-5). We share lunch between 1pm and 2pm.